1.Q: What is remy hair?

A: Remy hair is collected in a manner that keeps all of the strands in one direction from root to tip. Remy hair extensions are stronger, healthier and tangle free as compared to non-remy hair. This hair may have undergone a process for texture. This hair can be used for multiple installations.

2. Q: How often should I wash/shampoo my Virgin Natural hair?

A: Wash it as often as you like and condition when possible, remember this hair is very strong and durable. We recommend that you shampoo your extensions at least once a week. Be careful to pay attention to your natural hair underneath, making sure to dry it properly to prevent mildew.

3. Q: What is a machine made weft?

A: Machine made wefts are the most commonly made weft style. These wefts are made with a sewing machine and have been reinforced multiple times for durability. This style of weft can be cut for installation. Machine wefts are durable and do not have to be sealed, but to prolong the life of the weft, we recommend sealing before installation. Never sew through the weft during installation, for the weft can be damaged which will lead to shedding. Attach the weft with a looping or wrap-around stitch.


If a weft has to be cut, please always user a weft sealer at both cut ends to prevent shedding.

4. Q: Will the hair look exactly like the hair in the picture?

A: All pictures are our real hair in stock. We will select hair bundles that blend well together for you so that you have a very similar hair weave hair install all round.

5. Q: How is the hair length measured?

A: Our straight hair is measured in its natural state, whereas, the wavy or curly hair is measured when stretched.You may want to add 4-6 inches when ordering a curly or wavy texture. Keep in mind your size and frame when deciding on a length. An 18" weave will fall longer on a person 5' 2" as opposed to a person 5' 11".

6. Q: Can the hair be dyed/coloured?

A: All of our hair products can be coloured or lightened. We highly recommend a colour preview test on a swatch of hair to see how your new colour will look. Most importanly, use the services of a professional colourist to dye your hair extensions.

7. Q: What forms of payment are accepted?

A: We accept PayPal on this website, we also accept T/T, Moneygram, Western union, if you choose to pay by other payment methods, please email us.

8. Q: How is a sales representative contacted?

Please feel free to email us by using the contact form if you have a question, both before and after the sale.

9.Q: How do I track my order?

A: You will receive an email with your tracking number announcing that your order has been shipped.